Help Center

Find quick answers to your questions below… Guarantees Product Privacy Policy Pricing and Billing I have a question on my charges. I need a copy of my receipt/invoice. When will my credit appear on my account? When will my credit card be charged? Additional Support How do I contact you? International Shipping Do you ship […]

Pricing and Billing

I have a question on my charges. Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. […]

Contact Us

Customer Support Your complete satisfaction is our top priority! Our Client Service Center is staffed with knowledgeable representatives who look forward to answering your questions about all our products and services. Choose from the options below to find the information that you need: Our Frequently Asked Questions (FAQ’s) allow you to search for your answer […]

International Shipping

Do you ship to my country? Please create an account by clicking the “My Account / Order Status” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship […]

Help

Order Status Has my order shipped? Click the “My Account / Order Status” to check your orders status. How do I change quantities or cancel an item in my order? To cancel or edit an order, please follow these steps: 1. Call our customer service hotline at 888-675-0241 or 888-211-8468. You can reach our representatives […]

Help Account

My Account How do I create an account? Click the “My Account / Order Status” link at the top right side of our site. Enter your email address. Select “I am a new customer”. Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and […]

Domestic Shipping

When will my order ship? In most cases, orders are received and processed immediately. The transaction takes place within an instantaneous automated system. We ship all of our orders out via most efficient method at 1:00PM Eastern Standard Time (Monday-Friday). If you need to cancel the order please login to your account by clicking on […]

Try It RISK FREE for 60 Days!

Your happiness with our product is our #1 priority. And that’s why we offer you our No-Nonsense 100% Money-Back Guarantee! You’re invited to try your purchase of Solvaderm™ RISK FREE for a full 60 days. That’s right…A FULL 60 days! How can we provide this sort of exceptional guarantee? Well it’s pretty simple, because we […]