Pricing and Billing
I have a question on my charges. Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. […]
International Shipping
Do you ship to my country? Please create an account by clicking the “My Account / Order Status” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship […]
Help
Has my order shipped? Click the “My Account / Order Status” to check your orders status. How do I change quantities or cancel an item in my order? To cancel or edit an order, please follow these steps:1. Call our customer service hotline at 888-675-0241 or 888-211-8468. You can reach our representatives at the following […]
Help Account
How do I create an account? Click the “My Account / Order Status” link at the top right side of our site. Enter your email address. Select “I am a new customer”. Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept […]
Domestic Shipping
When will my order ship? In most cases, orders are received and processed immediately. The transaction takes place within an instantaneous automated system. We ship all of our orders out via most efficient method at 1:00PM Eastern Standard Time (Monday-Friday). If you need to cancel the order please login to your account by clicking on […]
Try It RISK FREE for 60 Days!
Your satisfaction is our #1 priority, which is why we offer a No-Nonsense 100% Money-Back Guarantee, allowing you to try your Solvaderm product RISK FREE for a full 60 days! How can we provide this exceptional guarantee? It’s simple—because we are extremely confident that you will be 100% delighted with your purchase! Our guarantee contains […]